Track in your account
Sign in with the email you used at checkout to see every order, its status and its tracking link.
View my ordersOrder tracking
Track your order
Your kit is on its way to becoming a masterpiece. Here's how to follow your order, from our workshop to your door.
Use your confirmation email
Checked out as a guest? Open your order confirmation or shipping email and tap "View your order" to see live updates.
Can't find your order?
Send us your order number and we'll check where your package is for you.
Ask our teamWhat happens after you order
From checkout to your doorstep in 4 simple steps.
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Order confirmed
Right awayYou receive a confirmation email with your order number.
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Kit prepared
Within 24hWe carefully pack your canvas, paints and brushes.
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On its way
Tracking link sentYour package is handed to the carrier and you get a shipping email.
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Delivered
48h max in MoroccoUnbox, grab a brush and start painting.
Common questions
When will I receive my tracking number?
As soon as your kit leaves our workshop, we email you a shipping confirmation with your tracking link.
How long does delivery take?
Orders within Morocco are delivered in 48 hours maximum. International delivery times depend on the destination country.
Can I pay when my order arrives?
Yes. Cash on delivery is available everywhere in Morocco.
My tracking hasn't updated. What should I do?
Carriers can take up to 24 hours to scan a new package. If nothing changes after that, send us your order number using the form and we'll look into it.